We are sorry to hear you are experiencing this issue. Thank you for contacting the AOL Email Support Team. After a month of access to my AOL email only via (and not Outlook), I have made the jump to Gmail.

I had no reason to change anything on either computer, but it all started this on July 25 with no changes on my end.įollowing are 2 email replies I received from AOL Email Support. Incoming mail server is at port 993, using SSL. Settings are the only ones I've seen for AOL across many sources.

If I check my mail using the iPhone, or webmail at aol.com, all is there and fine-but Outlook on the desktop has stopped showing me the Inbox. So, the situation is across two computers, two different softwares, and two operating systems. This morning, at a remote location, I fired up my MacBook-Pro (Outlook 2016/High Sierra) and it did go and fetch all the mail-but once it did that on the first startup, no more mail came in. All the mail is coming into the phone (either with the Outlook iOS, or AppleMail) just fine. The mail is working fine on my iPhone.ĭetails: I happened to note when on my MacPro (Outlook 2011/Yosemite) that there was nothing in my Inbox past July 25. All of a sudden-literally-the Inbox on Outlook for Mac (desktop) STOPPED showing new mail on July 25. Summary: I use an aol.com email address for personal email.

Aol mail settings outlook for mac